FAQ

Do you ship outside Canada? Not yet — CAD pricing and Canadian shipping only for launch.

How do I know a part fits? Use the fireplace model lookup, OEM cross-reference numbers, or ask a technician on the product page.

Are these new parts? We supply new replacement components suitable for gas fireplace service.

Who is behind Flame Depot? Licensed technicians at Phoenix Chimney & Fireplace (Calgary) and Apollo Chimney & Fireplace (Ottawa).